Add method to create issues from labor lines in QBO estimates

app/models/customer_appointment.rb

@@ -28,6 +28,65 @@ class CustomerAppointment < ActiveRecord::Base
       Cancelled
   ]
 
+  # Scans the QBO Estimate's InvoiceLineItems for "Labor" sales items
+  # and generates a Redmine Issue for each matching line.
+  #
+  # @param project [Project] Target project (defaults to appointment's project)
+  # @param author [User] Author for the new issues
+  # @param tracker [Tracker] Target tracker (defaults to project's first tracker)
+  # @return [Array<Issue>] Created issues
+  def create_issues_from_labor_lines(project: self.project, author: User.current, tracker: nil)
+    return [] if estimate.blank?
+
+    target_project = project || self.project || Project.first
+    target_tracker = tracker || target_project&.trackers&.first
+    return [] unless target_project && target_tracker
+
+    created_issues = []
+
+    # estimate.line_items returns array of Quickbooks::Model::InvoiceLineItem
+    estimate.line_items.each do |line|
+      detail = line.respond_to?(:sales_line_item_detail) ? line.sales_line_item_detail : nil
+      next if detail.nil? || detail.item_ref.nil?
+
+      item_name = detail.item_ref.name.to_s.strip
+      description = line.description.to_s.strip
+
+      # Match "Labor" (case-insensitive) and ensure description is present
+      next unless item_name.casecmp('Labor').zero?
+      next if description.blank?
+
+      # detail.quantity contains line quantity/hours; line.amount is total line cost fallback
+      qty = detail.respond_to?(:quantity) ? detail.quantity.to_f : 0.0
+      hours = qty.positive? ? qty : line.amount.to_f
+
+      issue = Issue.new(
+        project: target_project,
+        tracker: target_tracker,
+        assigned_to_id: self.user&.id,
+        author: author,
+        subject: description.truncate(255),
+        description: "The purpose of this work is to bill the time spent on this issue for Estimate ##{estimate.doc_number} for Appointment: #{subject}",
+        estimated_hours: hours,
+        start_date: self.start_date,
+        due_date: self.due_date,
+        vehicle: self.vehicle,
+        estimate: self.estimate,
+        customer: self.customer,
+        created_on: Time.current,
+        updated_on: Time.current
+      )
+
+      if issue.save
+        created_issues << issue
+      else
+        log "Failed to create issue for Estimate ##{estimate.id}: #{issue.errors.full_messages.join(', ')}"
+      end
+    end
+
+    created_issues
+  end
+
   # Cast datetime to Date for Redmine Calendar compatibility
   def start_date
     date&.to_date
@@ -50,7 +109,25 @@ class CustomerAppointment < ActiveRecord::Base
   private
 
   def log(msg)
-    Rails.logger.info "[Event] #{msg}"
+    Rails.logger.info "[CustomerAppointment] #{msg}"
+  end
+
+  # Helper to parse item name across Quickbooks::Model::Line and Hash structures
+  def extract_item_name(line)
+    if line.respond_to?(:sales_line_item_detail) && line.sales_line_item_detail.present?
+      line.sales_line_item_detail.item_ref&.name
+    elsif line.is_a?(Hash)
+      line[:item_name] || line.dig('sales_line_item_detail', 'item_ref', 'name')
+    end
+  end
+
+  # Helper to parse description across Quickbooks::Model::Line and Hash structures
+  def extract_description(line)
+    if line.respond_to?(:description)
+      line.description
+    elsif line.is_a?(Hash)
+      line[:description] || line['description']
+    end
   end
 
 end