Fix: Update last_update query to use correct timestamp field for customer sync

app/controllers/estimate_controller.rb

@@ -15,6 +15,7 @@ class EstimateController < ApplicationController
   skip_before_action :verify_authenticity_token, :check_if_login_required, unless: proc {|c| session[:token].nil? }
 
   def get_estimate
+    log "Searching for estimate with params: #{params.inspect}"
 
     e = Estimate.find_by_doc_number(params[:search]) if params[:search]
     e = Estimate.find_by_id(params[:id]) if params[:id]

app/jobs/customer_sync_job.rb

@@ -12,84 +12,20 @@ class CustomerSyncJob < ApplicationJob
   queue_as :default
   retry_on StandardError, wait: 5.minutes, attempts: 5
 
-  def perform(full_sync: false)
+  # Perform a full sync of all customers, or an incremental sync of only those updated since the last sync
+  def perform(full_sync: false, id: nil)
     qbo = Qbo.first
     return unless qbo
 
-    log "Starting #{full_sync ? 'full' : 'incremental'} sync..."
+    log "Starting #{full_sync ? 'full' : 'incremental'} sync for customer ##{id || 'all'}..."
 
-    qbo = Qbo.first
-    qbo.perform_authenticated_request do |access_token|
-            
-        service = Quickbooks::Service::Customer.new(company_id: qbo.realm_id, access_token: access_token)
+    service = CustomerSyncService.new(qbo: qbo)
 
-        page = 1
-        loop do
-          collection = fetch_customers(service, page, full_sync)
-          entries = Array(collection&.entries)
-
-          break if entries.empty?
-
-          entries.each { |c| sync_customer(c) }
-
-          page += 1
-          break if entries.size < 1000
-        end
-
-        log "Completed sync."
-        Qbo.update_time_stamp
-    end
-  rescue => e
-    log "Fatal error: #{e.message}"
-    log e.backtrace.join("\n")
-    raise # allows retry
-  end
-
-  private
-
-  # Fetch either all or incremental customers
-  def fetch_customers(service, page, full_sync)
-    start_position = (page - 1) * 1000 + 1
-
-    if full_sync
-      service.query("SELECT * FROM Customer STARTPOSITION #{start_position} MAXRESULTS 1000")
+    if id.present?
+      service.sync_by_id(id)
     else
-      last_update = Customer.maximum(:updated_at) || 1.year.ago
-      service.query(<<~SQL.squish)
-        SELECT * FROM Customer
-        WHERE MetaData.LastUpdatedTime > '#{last_update.utc.iso8601}'
-        STARTPOSITION #{start_position}
-        MAXRESULTS 1000
-      SQL
+      service.sync(full_sync: full_sync)
     end
-  rescue => e
-    log "Failed to fetch page #{page}: #{e.message}"
-    nil
-  end
-
-  # Sync a single customer record
-  def sync_customer(c)
-    log "Processing customer #{c.id} / #{c.display_name} (active=#{c.active?})"
-
-    customer = Customer.find_or_initialize_by(id: c.id)
-
-    if c.active?
-      customer.name = c.display_name
-      customer.phone_number = c.primary_phone&.free_form_number&.gsub(/\D/, '')
-      customer.mobile_phone_number = c.mobile_phone&.free_form_number&.gsub(/\D/, '')
-
-      if customer.changed?
-        customer.save_without_push
-        log "Updated customer #{c.id}"
-      end
-    else
-      if customer.persisted? && customer.active?
-        customer.destroy
-        log "Deleted customer #{c.id}"
-      end
-    end
-  rescue => e
-    log "Failed to sync customer #{c.id}: #{e.message}"
   end
 
   private

app/jobs/estimate_sync_job.rb

@@ -12,84 +12,25 @@ class EstimateSyncJob < ApplicationJob
   queue_as :default
   retry_on StandardError, wait: 5.minutes, attempts: 5
 
-  # Sync estimates from QuickBooks Online to local database
-  def perform(full_sync: false)
+  def perform(full_sync: false, id: nil, doc_number: nil)
     qbo = Qbo.first
     return unless qbo
 
-    log "Starting #{full_sync ? 'full' : 'incremental'} sync..."
+    log "Starting #{full_sync ? 'full' : 'incremental'} sync for estimate ##{id || doc_number || 'all'}..."
 
-    qbo = Qbo.first
-    qbo.perform_authenticated_request do |access_token|
-            
-        service = Quickbooks::Service::Estimate.new(company_id: qbo.realm_id, access_token: access_token)
+    service = EstimateSyncService.new(qbo: qbo)
 
-        page = 1
-        loop do
-          collection = fetch_estimates(service, page, full_sync)
-          entries = Array(collection&.entries)
-
-          break if entries.empty?
-
-          entries.each { |c| sync_estimates(c) }
-
-          page += 1
-          break if entries.size < 1000
-        end
-
-        log "Completed sync."
-        Qbo.update_time_stamp
+    if id.present?
+      service.sync_by_id(id)
+    elsif doc_number.present?
+      service.sync_by_doc(doc_number)
+    else
+      service.sync(full_sync: full_sync)
     end
-  rescue => e
-    log "Fatal error: #{e.message}"
-    log e.backtrace.join("\n")
-    raise # allows retry
   end
 
   private
 
-  # Fetch either all or incremental estimates
-  def fetch_estimates(service, page, full_sync)
-    start_position = (page - 1) * 1000 + 1
-
-    if full_sync
-      service.query("SELECT * FROM Estimate STARTPOSITION #{start_position} MAXRESULTS 1000")
-    else
-      last_update = Estimate.maximum(:updated_at) || 1.year.ago
-      service.query(<<~SQL.squish)
-        SELECT * FROM Estimate
-        WHERE MetaData.LastUpdatedTime > '#{last_update.utc.iso8601}'
-        STARTPOSITION #{start_position}
-        MAXRESULTS 1000
-      SQL
-    end
-  rescue => e
-    log "Failed to fetch page #{page}: #{e.message}"
-    nil
-  end
-
-  # Sync a single estimate record
-  def sync_estimates(e)
-    log "Processing estimate #{e.id} doc=#{e.doc_number} status=#{e.txn_status}"
-
-    estimate = Estimate.find_or_initialize_by(id: e.id)
-
-    estimate.doc_number = e.doc_number
-    estimate.estimate_id = e.estimate_ref.value
-    estimate.txn_date = e.txn_date
-
-    if estimate.changed?
-      estimate.save
-      log "Updated estimate #{e.id}"
-    end
-  end
-
-  # TODO remove deleted estimates
-  
-  rescue => error
-    log "Failed to sync estimate #{e.id}: #{error.message}"
-  end
-
   def log(msg)
     Rails.logger.info "[EstimateSyncJob] #{msg}"
   end

app/jobs/webhook_process_job.rb

@@ -48,12 +48,12 @@ class WebhookProcessJob < ActiveJob::Base
     return unless model
 
     if entity['deletedId']
-      model.destroy(entity['deletedId'])
+      model.delete(entity['deletedId'])
       return
     end
 
     if entity['operation'] == "Delete"
-      model.destroy(id)
+      model.delete(id)
     else
       model.sync_by_id(id)
     end

app/models/customer.rb

@@ -149,12 +149,6 @@ class Customer < ActiveRecord::Base
       end
     end
   end
-  
-  # proforms a bruteforce sync operation
-  # This needs to be simplified
-  def self.sync 
-    CustomerSyncJob.perform_later(full_sync: false)
-  end
 
   # Seach for customers by name or phone number
   def self.search(search)
@@ -177,30 +171,13 @@ class Customer < ActiveRecord::Base
   end
   
   # proforms a bruteforce sync operation
-  # This needs to be simplified
+  def self.sync 
+    CustomerSyncJob.perform_later(full_sync: false)
+  end
+
+  # proforms a bruteforce sync operation
   def self.sync_by_id(id) 
-    qbo = Qbo.first
-    c = qbo.perform_authenticated_request do |access_token|
-      service = Quickbooks::Service::Customer.new(company_id: qbo.realm_id, access_token: access_token)
-      service.fetch_by_id(id)
-    end
-
-    return unless c
-
-    customer = Customer.find_or_create_by(id: c.id)
-    if c.active?
-      #if not customer.name.eql? c.display_name
-        customer.name = c.display_name
-        customer.id = c.id
-        customer.phone_number = c.primary_phone.free_form_number.tr('^0-9', '') unless c.primary_phone.nil?
-        customer.mobile_phone_number = c.mobile_phone.free_form_number.tr('^0-9', '') unless c.mobile_phone.nil?
-        customer.save_without_push
-      #end
-    else
-      if not customer.new_record?
-        customer.delete
-      end
-    end
+    CustomerSyncJob.perform_later(id: id)
   end
   
   # returns a human readable string

app/models/estimate.rb

@@ -27,53 +27,17 @@ class Estimate < ActiveRecord::Base
   
   # sync only one estimate
   def self.sync_by_id(id)
-    log "Syncing estimate #{id}"
-    qbo = Qbo.first
-    qbo.perform_authenticated_request do |access_token|
-      service = Quickbooks::Service::Estimate.new(company_id: qbo.realm_id, access_token: access_token)
-      process_estimate(service.fetch_by_id(id))
-    end
+    EstimateSyncJob.perform_later(id: id)
   end
 
   # sync only one estimate
   def self.sync_by_doc_number(number)
-    log "Syncing estimate by doc number #{number}"
-    qbo = Qbo.first
-    qbo.perform_authenticated_request do |access_token|
-      service = Quickbooks::Service::Estimate.new(company_id: qbo.realm_id, access_token: access_token)
-      process_estimate(service.find_by( :doc_number, number).first)
-    end
-  end
-  
-  # update an estimate
-  def self.update(id)
-    qbo = Qbo.first
-    estimate = qbo.perform_authenticated_request do |access_token|
-      service = Quickbooks::Service::Estimate.new(company_id: qbo.realm_id, access_token: access_token)
-      service.fetch_by_id(id)
-    end
-
-    return unless estimate
-
-    e = find_or_create_by(id: id)
-    e.doc_number = estimate.doc_number
-    e.txn_date = estimate.txn_date
-    e.save!
-  end
-  
-  # process an estimate into the database
-  def self.process_estimate(qbo_estimate)
-    log "Processing estimate #{qbo_estimate.id}"
-    estimate = find_or_create_by(id: qbo_estimate.id)
-    estimate.doc_number = qbo_estimate.doc_number
-    estimate.customer_id = qbo_estimate.customer_ref.value
-    estimate.id = qbo_estimate.id
-    estimate.txn_date = qbo_estimate.txn_date
-    estimate.save!
+    EstimateSyncJob.perform_later(doc_number: number)
   end
 
   # download the pdf from quickbooks
   def pdf
+    log "Downloading PDF for estimate ##{self.id}..."
     qbo = Qbo.first
     qbo.perform_authenticated_request do |access_token|
       service = Quickbooks::Service::Estimate.new(company_id: qbo.realm_id, access_token: access_token)
@@ -104,6 +68,7 @@ class Estimate < ActiveRecord::Base
   
   # pull the details
   def pull
+    log "Pulling details for estimate ##{self.id}..."
     begin
       raise Exception unless self.id
       qbo = Qbo.first

app/services/customer_sync_service.rb

@@ -0,0 +1,95 @@
+#The MIT License (MIT)
+#
+#Copyright (c) 2016 - 2026 rick barrette
+#
+#Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
+#
+#The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
+#
+#THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
+
+class CustomerSyncService
+  PAGE_SIZE = 1000
+
+  def initialize(qbo:)
+    @qbo = qbo
+  end
+
+  # Sync all customers, or only those updated since the last sync
+  def sync(full_sync: false)
+    log "Starting #{full_sync ? 'full' : 'incremental'} customer sync"
+
+    @qbo.perform_authenticated_request do |access_token|
+      service = Quickbooks::Service::Customer.new(company_id: @qbo.realm_id, access_token: access_token)
+
+      page = 1
+      loop do
+        collection = fetch_page(service, page, full_sync)
+        entries = Array(collection&.entries)
+        break if entries.empty?
+
+        entries.each { |remote| persist(remote) }
+
+        break if entries.size < PAGE_SIZE
+        page += 1
+      end
+    end
+
+    log "Customer sync complete"
+  end
+
+  # Sync a single customer by its QBO ID, used for webhook updates
+  def sync_by_id(id)
+    @qbo.perform_authenticated_request do |access_token|
+      service = Quickbooks::Service::Customer.new(company_id: @qbo.realm_id, access_token: access_token)
+      remote = service.fetch_by_id(id)
+      persist(remote)
+    end
+  end
+
+  private
+
+  # Fetch a page of customers, either all or only those updated since the last sync
+  def fetch_page(service, page, full_sync)
+    start_position = (page - 1) * PAGE_SIZE + 1
+
+    if full_sync
+      service.query("SELECT * FROM Customer STARTPOSITION #{start_position} MAXRESULTS #{PAGE_SIZE}")
+    else
+      last_update = Customer.maximum(:updated_at) || 1.year.ago
+      service.query(<<~SQL.squish)
+        SELECT * FROM Customer
+        WHERE MetaData.LastUpdatedTime > '#{last_update.utc.iso8601}'
+        STARTPOSITION #{start_position}
+        MAXRESULTS #{PAGE_SIZE}
+      SQL
+    end
+  end
+
+  # Create or update a local Customer record based on the QBO remote data
+  def persist(remote)
+    local = Customer.find_or_initialize_by(id: remote.id)
+
+    if remote.active?
+      local.name = remote.display_name
+      local.phone_number = remote.primary_phone&.free_form_number&.gsub(/\D/, '')
+      local.mobile_phone_number = remote.mobile_phone&.free_form_number&.gsub(/\D/, '')
+
+      if local.changed?
+        local.save
+        log "Updated customer #{remote.id}"
+      end
+    else
+      if local.persisted?
+        local.destroy
+        log "Deleted customer #{remote.id}"
+      end
+    end
+  rescue => e
+    log "Failed to sync customer #{remote.id}: #{e.message}"
+  end
+
+  def log(msg)
+    Rails.logger.info "[CustomerSyncService] #{msg}"
+  end
+end

app/services/employee_sync_service.rb

@@ -56,7 +56,7 @@ class EmployeeSyncService
     if full_sync
       service.query("SELECT * FROM Employee STARTPOSITION #{start_position} MAXRESULTS #{PAGE_SIZE}")
     else
-      last_update = Employee.maximum(:qbo_updated_at) || 1.year.ago
+      last_update = Employee.maximum(:updated_at) || 1.year.ago
       service.query(<<~SQL.squish)
         SELECT * FROM Employee
         WHERE MetaData.LastUpdatedTime > '#{last_update.utc.iso8601}'
@@ -68,18 +68,18 @@ class EmployeeSyncService
 
   # Create or update a local Employee record based on the QBO remote data
   def persist(remote)
-    employee = Employee.find_or_initialize_by(id: remote.id)
+    local = Employee.find_or_initialize_by(id: remote.id)
 
     if remote.active?
-      employee.name = remote.display_name
+      local.name = remote.display_name
 
-      if employee.changed?
-        employee.save
+      if local.changed?
+        local.save
         log "Updated employee #{remote.id}"
       end
     else
-      if employee.persisted?
-        employee.destroy
+      if local.persisted?
+        local.destroy
         log "Deleted employee #{remote.id}"
       end
     end

app/services/estimate_sync_service.rb

@@ -0,0 +1,102 @@
+#The MIT License (MIT)
+#
+#Copyright (c) 2016 - 2026 rick barrette
+#
+#Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
+#
+#The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
+#
+#THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
+
+class EstimateSyncService
+  PAGE_SIZE = 1000
+
+  def initialize(qbo:)
+    @qbo = qbo
+  end
+
+  # Sync all estimates, or only those updated since the last sync
+  def sync(full_sync: false)
+    log "Starting #{full_sync ? 'full' : 'incremental'} estimate sync"
+
+    @qbo.perform_authenticated_request do |access_token|
+      service = Quickbooks::Service::Estimate.new(company_id: @qbo.realm_id, access_token: access_token)
+
+      page = 1
+      loop do
+        collection = fetch_page(service, page, full_sync)
+        entries = Array(collection&.entries)
+        break if entries.empty?
+
+        entries.each { |remote| persist(remote) }
+
+        break if entries.size < PAGE_SIZE
+        page += 1
+      end
+    end
+
+    log "Estimate sync complete"
+  end
+
+  # Sync a single estimate by its QBO ID, used for webhook updates
+  def sync_by_doc(doc_number)
+    log "Syncing estimate by doc_number: #{doc_number}"
+    @qbo.perform_authenticated_request do |access_token|
+      service = Quickbooks::Service::Estimate.new(company_id: @qbo.realm_id, access_token: access_token)
+      remote = service.find_by( :doc_number, doc_number).first
+      log "Found estimate with ID #{remote.id} for doc_number #{doc_number}" if remote
+      persist(remote)
+    end
+  end
+
+  # Sync a single estimate by its QBO ID, used for webhook updates
+  def sync_by_id(id)
+    log "Syncing estimate by ID: #{id}"
+    @qbo.perform_authenticated_request do |access_token|
+      service = Quickbooks::Service::Estimate.new(company_id: @qbo.realm_id, access_token: access_token)
+      remote = service.fetch_by_id(id)
+      persist(remote)
+    end
+  end
+
+  private
+
+  # Fetch a page of estimates, either all or only those updated since the last sync
+  def fetch_page(service, page, full_sync)
+    log "Fetching page #{page} of estimates (full_sync: #{full_sync})"
+    start_position = (page - 1) * PAGE_SIZE + 1
+
+    if full_sync
+      service.query("SELECT * FROM Estimate STARTPOSITION #{start_position} MAXRESULTS #{PAGE_SIZE}")
+    else
+      last_update = Estimate.maximum(:updated_at) || 1.year.ago
+      service.query(<<~SQL.squish)
+        SELECT * FROM Estimate
+        WHERE MetaData.LastUpdatedTime > '#{last_update.utc.iso8601}'
+        STARTPOSITION #{start_position}
+        MAXRESULTS #{PAGE_SIZE}
+      SQL
+    end
+  end
+
+  # Create or update a local Estimate record based on the QBO remote data
+  def persist(remote)
+    log "Persisting estimate #{remote.id}"
+    local = Estimate.find_or_initialize_by(id: remote.id)
+
+    local.doc_number = remote.doc_number
+    local.txn_date = remote.txn_date
+    local.customer = Customer.find_by(id: remote.customer_ref&.value)
+    
+    if local.changed?
+      local.save
+      log "Updated estimate #{remote.id}"
+    end
+  rescue => e
+    log "Failed to sync estimate #{remote.id}: #{e.message}"
+  end
+
+  def log(msg)
+    Rails.logger.info "[EstimateSyncService] #{msg}"
+  end
+end

app/services/invoice_sync_service.rb

@@ -68,20 +68,25 @@ class InvoiceSyncService
 
   # Create or update a local Invoice record based on the QBO remote data
   def persist(remote)
-    invoice = Invoice.find_or_initialize_by(id: remote.id)
+    local = Invoice.find_or_initialize_by(id: remote.id)
 
-    invoice.doc_number      = remote.doc_number
-    invoice.txn_date        = remote.txn_date
-    invoice.due_date        = remote.due_date
-    invoice.total_amount    = remote.total
-    invoice.balance         = remote.balance
-    invoice.qbo_updated_at  = remote.meta_data&.last_updated_time
+    local.doc_number      = remote.doc_number
+    local.txn_date        = remote.txn_date
+    local.due_date        = remote.due_date
+    local.total_amount    = remote.total
+    local.balance         = remote.balance
+    local.qbo_updated_at  = remote.meta_data&.last_updated_time
 
-    invoice.customer = Customer.find_by(id: remote.customer_ref&.value)
+    local.customer = Customer.find_by(id: remote.customer_ref&.value)
 
-    invoice.save!
+    if local.changed?
+      local.save
+      log "Updated invoice #{remote.doc_number} (#{remote.id})"
+    end
 
-    InvoiceAttachmentService.new(invoice, remote).attach
+    InvoiceAttachmentService.new(local, remote).attach
+    rescue => e
+    log "Failed to sync invoice #{remote.doc_number} (#{remote.id}): #{e.message}"
   end
 
   def log(msg)

config/locales/en.yml

@@ -98,7 +98,7 @@ en:
   notice_error_project_nil: "The issue's project is nil. Set project to:"
   notice_error_tracker_nil: "The issue's tracker is nil. Set tracker to:"
   notice_estimate_created: "Estimate created in QuickBooks"
-  notice_estimate_not_found: "Estimate not found"
+  notice_estimate_not_found: "Estimate not found, we are syncing with QuickBooks to find it. Please check back shortly."
   notice_estimate_updated: "Estimate updated in QuickBooks"
   notice_forbidden: "You do not have permission to access this resource."
   notice_invoice_created: "Invoice created in QuickBooks"

lib/redmine_qbo/patches/pdf_patch.rb

@@ -58,7 +58,7 @@ module RedmineQbo
           #left << [l(:field_category), issue.category] unless issue.disabled_core_fields.include?(:category_id)
           #left << [l(:field_fixed_version), issue.fixed_version] unless issue.disabled_core_fields.include?(:fixed_version_id)
           
-          logger.debug "Calling :pdf_left hook"
+          log "Calling :pdf_left hook"
           left_hook_output = Redmine::Hook.call_hook :pdf_left, { issue: issue }
           unless left_hook_output.nil?
             left_hook_output.each do |l|
@@ -73,7 +73,7 @@ module RedmineQbo
           right << [l(:field_estimated_hours), l_hours(issue.estimated_hours)] unless issue.disabled_core_fields.include?(:estimated_hours)
           right << [l(:label_spent_time), l_hours(issue.total_spent_hours)] if User.current.allowed_to?(:view_time_entries, issue.project)
           
-          logger.debug "Calling :pdf_right hook"
+          log "Calling :pdf_right hook"
           right_hook_output = Redmine::Hook.call_hook :pdf_right, { issue: issue }
           unless right_hook_output.nil?
             right_hook_output.each do |r|
@@ -269,6 +269,13 @@ module RedmineQbo
         end
 
       end
+
+      private
+
+      def log(msg)
+          Rails.logger.info "[PdfPatch] #{msg}"
+      end
+
     end
 
     Redmine::Export::PDF::IssuesPdfHelper.send(:include, PdfPatch)